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Danish Speaking Customer Support for Transportation Services - Athens, Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Danish and English, Previous experience in customer support preferred, Strong problem-solving abilities, Attention to detail, Desire to adapt to a new culture.

Key responsabilities:

  • Provide customer support in Danish
  • Troubleshoot and resolve assistance requests
  • Assist with bookings and service inquiries
  • Document interactions accurately
  • Collaborate with team to enhance experiences
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is excited to announce an outstanding opportunity for a Danish Speaking Customer Support representative for a leading transportation services company based in Athens, Greece. If you have a passion for helping others and are eager to work in a dynamic environment, this role is perfect for you!

In this position, you will provide exceptional service to Danish-speaking customers, assisting them with inquiries related to transportation services, bookings, and logistical solutions. Your strong communication skills and commitment to customer satisfaction will be key in delivering a seamless experience.

Join a dedicated team in a role that offers both professional growth and the chance to experience the rich culture and vibrant atmosphere of Athens. If you are ready for a new challenge in a rewarding industry, we want to hear from you!


Responsibilities
  • Deliver outstanding customer support in Danish for inquiries related to transportation services
  • Troubleshoot and resolve customer issues in a timely manner
  • Assist customers with booking processes and service explanations
  • Document customer interactions promptly and accurately
  • Collaborate with team members to enhance customer experiences
  • Stay informed about service updates and company policies

Requirements

  • Fluency in Danish and English, both written and spoken
  • Previous experience in customer support or service industries is advantageous
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • A customer-focused mindset with a passion for helping others
  • Ability to thrive in a fast-paced work environment
  • Team-oriented with a positive and proactive approach
  • Willingness to relocate to Athens, Greece, and adapt to a new culture

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Verbal Communication Skills
  • Detail Oriented
  • Teamwork
  • Problem Solving

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