Finnish Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Finnish Speaking Customer Support Representative to work from the enchanting location of Greece! If you are passionate about providing exceptional customer service and thrive in a vibrant, multicultural environment, this role is perfect for you.

In this position, you will be the primary point of contact for Finnish-speaking customers, assisting them with their inquiries and ensuring they receive effective support. This role not only allows you to enhance your professional skills but also offers an amazing chance to experience the rich culture and stunning landscapes of Greece.

We are looking for motivated individuals committed to helping others and seeking a rewarding career. If you fit this description, we would love to hear from you!

Responsibilities

• Serve as the main contact for Finnish-speaking customers through various channels, including phone, email, and chat.
• Deliver accurate information regarding the company’s products and services and resolve customer inquiries efficiently.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document customer interactions accurately in the system.
• Collaborate with team members to improve service quality and customer experience.
• Stay informed on product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure compliance and excellent service delivery.

Requirements

• Fluency in Finnish and English, both written and spoken
• Prior experience in customer support is a plus, but not mandatory
• Strong communication and interpersonal skills
• Problem-solving mindset with a focus on customer satisfaction
• Ability to work independently and as part of a team
• Familiarity with customer service software and systems is preferred
• Reliable internet connection and a proper home office setup
• A positive attitude and eagerness to learn and adapt
• Flexibility to work on various shifts as necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )