Office Services Specialist
Overland Park, KS (onsite)
Manager's Job Description:
This position will be a floater of sorts. They will need to be cross trained at reception (answering calls & directing to account managers as well as greeting guests), mail room & print production (identifying incoming mail & packages, preparing outgoing packages, scanning documents, printing letters) and document intake (identifying digital documents and moving them to correct folder). This person will need strong computer & communication skills and be well organized.
QUALIFICATIONS (Education, Experience and Certifications) Typically Required: - Requires high school diploma, GED and 1 –2 years of experience or equivalent experience in a related field. - Some related copy job experience is preferred. - May require valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy. KNOWLEDGE, SKILLS AND ABILITIES - Excellent customer service skills - Good PC skills - Good organizational skills and ability to prioritize - Mathematical and filing skills - Ability to use office machines and technical equipment WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS - Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level - Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information - Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. Walking between buildings may be necessary. - Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
Operate high-volume duplicating and document imaging equipment, handle incoming and outgoing mail, and perform related tasks such as copying, binding, finishing, and faxing. The role involves providing copier maintenance, managing supplies, and performing light maintenance duties.
Responsibilities
- Operate high-volume copy and imaging machines, document handling software, and mail management systems.
- Perform tasks like binding, finishing, document scanning, file management, and file transfers.
- Maintain copier areas and equipment, clear paper jams, and handle service calls.
- Distribute office supplies, mail, and completed jobs within and outside the site.
- Handle shipping and receiving of materials, sort and distribute mail, and apply postage.
- Maintain records for management reports, meter, and service logs.
- Perform light maintenance, meeting room setup, and occasional cleaning.
- May require overtime and travel between buildings.
Requirements
- Proficient in operating high-volume duplicating and document imaging equipment.
- Experience with MS Office, email systems, and document management protocols.
- Ability to troubleshoot copier issues and handle service coordination.
- Strong organizational skills for managing supplies, maintaining logs, and handling mail.
- Flexibility for occasional overtime, nights, and weekends.
- Basic PC skills for document management and job tracking.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
