Customer Service Representative Voice Process Vacancy open in TTEC Walk-in process International BPO Job More Details Check here:
Location- Mumbai, India
Salary- INR 30,000 – 41,000 (per Month)
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Job Details:
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative – Voice working onsite in Mumbai, Maharashtra you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!
Our recruitment hub is open for walk-in applicants from Monday to Friday, between 10:30 am and 4 pm. Visit TTEC Mumbai at 403 & 404, Nesco IT Park. If you’re considering relocation, we also provide virtual interviews.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Connect and resolve issues with customers using via verbal & written communication
What You Bring to the Role
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Relocation assistance to Mumbai available
Competitive base wage plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Great English written & verbal communication skills including grammar and spelling
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values.
Monthly CTC between INR 30,000 – 41,000 with additional performance bonus opportunities.
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Must be able to work on a rotating schedule and weekends/holidays if needed.
