System/Business Analyst

Key Responsibilities

• Identify user issues with existing systems and explore reengineering opportunities.
  
• Collaborate with stakeholders to gather and document business requirements.
  
• Conduct problem assessments and develop alternative solutions.
  
• Perform cost/benefit analysis of various solutions to recommend the most effective approach.
  
• Partner with programmers and development teams during design, development, and implementation phases to ensure user needs are met.
  
• Develop and maintain project plans, timelines, and milestones.
  
• Communicate complex information effectively with both technical and non-technical stakeholders.
  
• Provide support throughout the project lifecycle, from planning to post-implementation review.
  

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or a related field.
  
• 5+ years of experience as a Systems/Business Analyst.
  
• Proven expertise in identifying user problems, performing assessments, and developing practical solutions.
  
• Strong background in conducting cost/benefit analysis of proposed solutions.
  
• Experience collaborating with technical teams to ensure user requirements are satisfied.
  
• Proficiency in preparing project plans, timelines, and resource allocations.
  

Key Skills and Competencies

• Exceptional verbal and written communication skills.
  
• Proven problem-solving abilities with strong analytical skills.
  
• Outstanding negotiation skills and ability to influence stakeholders.
  
• Ability to multitask and manage multiple priorities effectively.
  
• Detail-oriented with a focus on delivering high-quality outcomes.
  

Preferred Skills

• Experience with software development lifecycle (SDLC) methodologies.
  
• Familiarity with project management tools (e.g., MS Project, JIRA).
  

Requirements

Requirement Analysis:

• Conduct a thorough assessment of integration requirements, including data formats, frequency of exchange, and system dependencies.
  

Solution Design:

• Develop a comprehensive integration architecture to meet the unique needs of PeopleSoft, MTA Origami, and the third-party administrator’s system.
  

System Configuration:

• Configure integration middleware or tools to establish effective communication channels, ensuring compatibility and smooth data migration.
  

Data Mapping and Transformation:

• Define data mappings across systems and implement transformation rules to harmonize data formats and structures.
  

API Development:

• Develop or leverage existing APIs to enable real-time data exchange between PeopleSoft, MTA Origami, and the Risk Management/Claims Management System.
  

Testing and Validation:

• Conduct rigorous testing to ensure accuracy, reliability, and optimal performance under various scenarios and load conditions.
  

Deployment and Go-Live Support:

• Coordinate deployment activities and provide go-live support to ensure minimal disruptions and successful user adoption.
  

Monitoring and Maintenance:

• Implement monitoring tools to track integration performance, detect anomalies, and proactively address maintenance needs.
  

Documentation and Knowledge Transfer:

• Document integration processes, configurations, and troubleshooting steps. Provide training to internal teams for ongoing support and maintenance.
  

Technical Project Management Support:

• Provide implementation and ongoing project management support to the Legal, Safety, and Risk IT group across platforms, including Origami and claims management tools.
  

Benefits

Lynx offers a comprehensive benefits package, including health and welfare benefits, life insurance, retirement benefits, paid holidays, and remote working options.

Lynx Technology Partners is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Join us at Lynx Technology Partners and be part of a dynamic team dedicated to defending against cyber threats and protecting our clients' digital assets.