Solutions Architect

Who We Are

Our client is a fast-paced and innovative company where you’ll have the chance to create something valuable from the ground up. They are searching for talented individuals who thrive on innovation, growth, and the exciting world of Relationship Commerce. If you’re driven by solving problems and delivering cutting-edge insights and solutions, this could be the perfect fit!

About The Role

Are you someone who loves to dig deep into the details and understand how things work? Do you find joy in making processes better, faster, and more efficient? If guiding high-profile brands through technical challenges is your strength, we want to meet you.

Our client is seeking someone who is more than a problem-solver—you’re a natural-born tinkerer with a passion for complex systems, both technical and human. As a key player, you’ll be the go-to expert, able to see the big picture while honing in on the smallest details that make a world of difference.

What You Will Do

• Lead highly technical integrations with major global brands, ensuring successful outcomes for our client’s customers.
• Drive complex technical projects from inception to completion, transforming challenges into clear, actionable plans that inspire teams and delight customers.
• Manage multiple high-profile projects simultaneously, balancing timelines and priorities with efficiency.
• Collaborate across departments to influence product development and inform future sales opportunities.
• Train and enable colleagues across the organization to elevate their technical understanding of features and e-commerce platforms.
• Develop and refine internal processes that balance efficiency with the ultimate goal of delivering exceptional customer satisfaction.
• Leverage your keen understanding of customer needs to provide proactive, personalized support.
• Communicate technical ideas with clarity and empathy, breaking down complexity into easy-to-understand messages for diverse audiences.
  
  

About You

• You’re a curious mind who loves understanding how things work beyond just reading the manual.
• A customer service expert who listens and delivers solutions that leave customers thrilled.
• Detail-oriented and highly organized, with a laser focus on delivering high-quality work.
• You excel in environments where playbooks don’t exist—you create them as you go.
• Experienced in working directly with senior technical leaders, including C-suite executives.
• 6+ years of experience managing API integrations of 3rd-party apps and software into SaaS or eCommerce platforms.
• Proficient with APIs, SDKs, webhooks, SQL, Javascript, HTML/CSS, XML, JSON, and front-end troubleshooting.
  
  

Bonus Points For

• Experience in training or guiding technical teams.
• Familiarity with eCommerce platforms and associated technologies.
• Knowledge of payment gateways and processors.
  
  

If you don’t meet every qualification listed above, don’t worry! We encourage you to apply if this role excites you and you believe it aligns with your strengths.

About Our Client

Our client powers recurring revenue for some of the world’s most innovative retailers. Their platform enables merchants to create seamless subscription and membership experiences, turning one-time transactions into long-term relationships with customers.

Their growth has been extraordinary, earning recognition as a best-in-class subscription technology provider and winning numerous awards. The company’s core values celebrate collaboration, diversity, and curiosity, creating a welcoming and inclusive environment for all team members.

Perks And Benefits

• Fully remote work environment (anywhere in the US).
• Flexible PTO policy.
• Personal development budget for wellness, career growth, or productivity at home.
• Competitive compensation, including stock options.
• Comprehensive benefits (medical, dental, vision).
  
  

Our client is committed to building a diverse team and welcomes applicants from all backgrounds and experiences.