Offer summary
Qualifications:
Bachelor’s Degree in business or related field, 12 years of experience in BPO industry, RFP/Project Management Experience, Experience in developing business solutions, PMI Certification preferred.
Key responsabilities:
- Design Customer Relationship Management Solutions
- Coordinate and facilitate bi-weekly Enterprise Business Reviews
- Manage business transformation and process improvement
- Develop transformation business cases and commercial models
- Own consultative relationships and mentor the Solutions Architect team