Offer summary
Qualifications:
At least 5 years in customer success, Strong knowledge of Salesforce products, Exceptional English communication skills, Excellent problem-solving skills, Ability to work remotely during NY hours.Key responsabilities:
- Serve as primary contact for Salesforce customers.
- Provide excellent customer support and troubleshoot.
- Build relationships and understand customer needs.
- Act as voice of the customer internally.
- Respond to requests with clarity and empathy.