Offer summary
Qualifications:
At least 5 years in customer success or support, Strong knowledge of Salesforce products, Exceptional English communication skills, Excellent problem-solving abilities, Ability to work remotely during NY hours.Key responsabilities:
- Serve as primary contact for customers
- Provide excellent customer support
- Build and nurture long-term customer relationships
- Act as voice of customer internally
- Respond to requests with empathy and clarity