Job Overview
We are a prominent financial services firm, nationally recognized for our commitment to delivering exceptional independent retirement plan and investment advisory services. Our dedicated team supports over $48 billion in assets across 65 offices, comprising more than 310 professionals who are passionate about providing outstanding service to employers, executives, and individual investors.
Position Objective, Key Responsibilities, and Duties
In the role of Senior Investment Service Associate, you will play an essential part in our Investment Team's Service and Support Group, ensuring that both our advisors and clients receive unparalleled assistance via our Managed Account Platform (MAP). Your primary focus will be to support advisors in operational, service, and technology-related queries concerning MAP, collaborating effectively with team members to deliver accurate and timely support. This is a fully remote position, with working hours from 8:30 am to 5:00 pm Eastern.
Key Responsibilities
- Serve as the primary liaison between advisors, MAP, the Investment Team, and our technology vendor.
- Develop in-depth expertise in our technology and services, offering training and guidance to advisors as required.
- Assist advisors in transitioning their business portfolios to MAP from alternative platforms.
- Ensure completeness of new account forms and facilitate their proper setup on MAP.
- Review updates to existing accounts for precision and implement changes accordingly.
- Process standard service and trading requests from advisors for their client accounts, confirming completion and communicating outcomes.
- Address special service requests from advisors, evaluating the most effective response or action needed.
- Create and maintain model portfolio allocations for both home office and advisor portfolios, ensuring thorough documentation of changes.
- Collaborate with the Investment Team to assess issues and implement suitable remedies, while monitoring the platform for compliance and regulatory risks.
- Gather feedback from advisors to propose enhancements in workflow and platform improvements.
Required Skills
- Bachelor's degree or equivalent experience within the wealth management sector.
- A minimum of 3 years of experience in investment wealth management.
- Strong written and verbal communication abilities, alongside a meticulous attention to detail and a responsive approach.
- Capacity to manage multiple tasks and projects concurrently.
- Proven accountability for meeting deadlines and executing tasks efficiently.
- Creative and effective problem-solving skills.
Qualifications
- Familiarity with the processes involved in opening, trading, rebalancing, reallocating, and servicing client accounts.
- Experience with trading technology such as Vestmark or other asset management platforms like Envestnet and Assetmark.
- Possession of Series 7 and Series 66, or a combination of Series 63⁄65 (or willingness to obtain these within the first year).
Career Growth Opportunities
Our organization is dedicated to fostering a challenging and rewarding environment that encourages professional development. We are committed to supporting the growth of our employees through mentorship opportunities and various internal committees, allowing for skill enhancement and career progression.
Company Culture and Values
We pride ourselves on our collaborative and inclusive culture, where teamwork and diverse perspectives drive innovation. Our commitment to fairness and a balanced work-life integration empowers our employees to serve clients effectively while enjoying a supportive and engaging work environment.
Compensation And Benefits
The compensation for this role typically ranges from \(60,000 to \)80,000, subject to adjustment based on education, qualifications, certifications, experience, skills, geographic location, and performance. A bonus program is also included.
- 401(k) with employer match
- Health, dental, and vision insurance
- Life insurance
- Flexible paid time off policy
- Paid mental health days
- Flexible spending account (FSA)
- Support for a healthy work/life balance
- Maternity/paternity leave policy
- Remote work opportunity
Join our team and leverage your expertise while contributing to an organization that values collaboration, professional development, and a supportive culture. We are an equal opportunity employer, committed to creating a diverse workforce that enhances our success.
Employment Type: Full-Time
