Offer summary
Qualifications:
2+ years customer-facing experience, Strong analytical skills, Experience with Google Workplace and HubSpot, Excellent organizational and communication skills, Experience in eCommerce is a plus.Key responsabilities:
- Facilitate customer success throughout the lifecycle
- Support growing customer base with a supportive approach
- Become a trusted advisor for customers
- Deliver insights to Customer Success and Product teams
- Prevent churn and achieve upsell targets