Offer summary
Qualifications:
Proficiency in ServiceNow Virtual Assistant configuration, Proficiency in ServiceNow flow designer, Expertise in ServiceNow Platform Analytics, Experience with ServiceNow integrations and plugins, Understanding of IT infrastructure and Enterprise Service Management.
Key responsabilities:
- Analyze usage data for improvement opportunities
- Explore, document, and evaluate potential solutions
- Script solutions and create workflows for team goals
- Create and modify ServiceNow reports to identify bottlenecks
- Document and share knowledge within the team