Job description

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Norwegian Speaking Technical Support Specialist for Digital Payment Solutions in Greece! This position is perfect for individuals who are passionate about technology and eager to provide outstanding support in the fast-evolving fintech landscape.

As a Technical Support Specialist, you will assist our Norwegian-speaking clients with our digital payment solutions, addressing inquiries, troubleshooting issues, and ensuring that customers can effectively utilize our services. If you are ready to make an impact and contribute to the success of our clients, we want to hear from you!

Responsibilities

Provide exceptional technical support to Norwegian-speaking customers using our digital payment solutions.
Identify, diagnose, and resolve technical issues efficiently through various communication channels.
Educate clients on best practices for using our payment services and tools.
Document support interactions and solutions to foster continuous improvement.
Collaborate with internal teams to escalate and resolve complex customer inquiries.
Stay up-to-date with industry trends and product updates to provide informed support.

Requirements

Fluent in Norwegian (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Experience in technical support or customer service within the digital payment industry is a plus.
Strong analytical and problem-solving skills.
Able to thrive in a fast-paced, customer-oriented environment.
Proactive mindset and a commitment to delivering outstanding customer service.
Willingness to relocate to Greece for this exciting opportunity.

Benefits