Job description

Exciting career opportunity awaits at Patrique Mercier Recruitment PT as a Czech Speaking Customer Advisor for Digital Payment Services in the vibrant city of Athens, Greece! Join our dedicated team and help clients navigate the world of digital payments with your expertise and language skills.

In this role, you will cater to our Czech-speaking customers, providing them with exceptional support and guidance related to digital payment solutions. If you are passionate about technology and customer service, this position is ideal for you!

Responsibilities

Provide outstanding customer support to Czech-speaking clients concerning digital payment services.
Assist customers in understanding and utilizing various digital payment solutions effectively.
Address customer inquiries and resolve issues related to transactions with professionalism.
Maintain in-depth knowledge of digital payment products and regulations to offer accurate information.
Document customer interactions and feedback to enhance service quality.
Work collaboratively with team members to improve overall customer experience.
Engage in continuous training to stay updated on the latest digital payment trends and services.

Requirements

Fluent in Czech (both written and spoken) with strong communication skills.
Proficiency in English is required for effective team collaboration.
Experience in customer service is preferred, particularly in technology or financial services.
Strong problem-solving skills with an ability to understand diverse customer needs.
Able to thrive in a dynamic and fast-paced work environment.
A friendly and professional demeanor to foster positive customer interactions.
Willingness to relocate to Athens, Greece, and embrace a new cultural experience while contributing to our team.

Benefits