Offer summary
Qualifications:
3-5 years in a client-facing role, SaaS company experience preferred, Experience in HR solutions or talent management, Bachelor’s degree or equivalent work experience, Familiarity with HubSpot, ChurnZero, Zendesk is a plus.Key responsabilities:
- Engage customers to optimize products
- Deliver exceptional support to surpass revenue targets
- Assist new customers through onboarding
- Develop success plans for existing accounts
- Collect customer feedback for product decisions