Position Title: Client Success Support
Work Set-up: Work from Home
Schedule: 8:00 PM – 5:00 AM
Salary: Php 35,000 - 45,000
Our client is an online platform that leverages the power of crowdsourcing to solve global challenges through open innovation. The company empowers individuals, companies, and organizations to create competitions that invite diverse ideas and solutions to tackle problems across industries such as technology, health, sustainability, and social issues. By connecting innovators and problem solvers with companies and governments seeking creative solutions, the company fosters collaboration and breakthrough innovations that address real-world challenges and drive societal progress.
JOB DESCRIPTION FOR A CLIENT SUCCESS SUPPORT
Your Responsibilities as a Client Success Support would be:
• Execute the project promotion plan as assigned.
• Implement outreach strategies to promote programs, competitions, and initiatives and grow the company community.
• Coordinate and execute outreach campaigns, including email campaigns, social media efforts, and blog content.
• Outreach profiles include Start-ups, Small businesses, Entrepreneurs, Post-Secondary institutions, students, and the general public. It will require the ability to identify potential existing communities and reach out to them.
• Work closely with marketing, communications, and program teams to align outreach activities with broader organizational goals.
• Provide feedback to internal teams on metrics and opportunities for improvement.
• Track, report, and achieve marketing KPIs for campaigns.
• LinkedIn mining and outreach for appointment-setting
• Support of Blog Content
• Admin support as required
Qualifications as a Client Success Support:
• Bachelor's degree in Business Administration, Marketing, or similar discipline is strongly preferred.
• Excellent writing skills with 1-2 years of experience in client communications in the social media/content creation space.
• With experience with lead generation and a bit of background in marketing
• Experience on the following GoogleSuite, Slack, YAMM, Bitly or other link-tracking service
• Strong understanding & proficiency with social media channels
• Proficiency in Microsoft Office Suite and CRM software
• Management on social media, news letter, order administration
• Excellent computer skills, including marketing software and applications
• Excellent communication and written skills.
• Self-motivated and target oriented
• In-depth knowledge of sales performance metrics.
• Strong interpersonal, networking and negotiation skills.
• Strong organizational skills to juggle multiple tasks within the constraints of timelines with business insight.
• Adept at different social media platforms and has good research skills.
• Proven ability to present and communicate with varied customers and clients.
• Excellent listening and customer service skills, and phone demeanor.
• Proactive, coachable, and well-organized.
• Process-driven, right attitude, hungry to learn and tenacious
Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-like balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Company-provided full set-up for desktop/laptop with a back-up internet
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays
About Boomering:
Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.
Website: www. boomering.ph
Career Portal: https://boomering.zohorecruit.com/jobs/Careers
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
This is a remote position.
Salary: PHP 35K-45K
