Serve as a Management member for one or more of the schemes/standards that are within the scope of accreditation for AIBI Certification Services by being a scheme manager (brand manager) forThis position requires continuous review of scheme requirements and working knowledge of the AIBI-CS Quality Management System to ensure consistency of audit scheduling, audits, technical reviews, granting/withdrawing certification, processing appeals, recalls, participating in accreditation audits and scheme meetings. Further duties include performing GFSI certification audits and actively supporting the Certification Services Management team and office staff in maintaining audit efficiency, conducting technical reviews and decision-making, and ensuring the capability to accept new business.
Principal Responsibilities:
- Acts as liaison between scheme-owners and AIBI-CS staff and outsourced/ subcontracted service provides. This includes, but is not limited to:
- Ensuring scheme requirements, regulations, and directives are implemented.
- Notifying scheme-owners regarding changes in accreditation.
- Notifying scheme-owners of changes in the legal status of the CB, changes of management personnel at the CB, or other CB changes that may impact the operational effectiveness of the CB.
- Works closely with the Administration Manager to ensure the QMS meets both scheme and ISO (ISO/IEC 17065 and ISO/IEC 17021) requirements.
- Provides updates to QMS documents that have scheme specific elements.
- Provide Guidance on Scheme Interpretation.
- Conduct witness assessments of auditors either directly or through AIBI Subject Matter Experts.
- Provide oversight of all sub-contracted auditor functions.
- Carry out the number of certification audits to maintain scheme/standard competency.
- Manage the development of the scheme/standard guidelines (rating guides, position statements) in conjunction with the Office staff, General Manager, Certification Services, and other Certification Managers and assist in training requirements linked to this. This includes scheme/standard updates (every 3 years - GFSI requirement).
- Attend the scheme/standard owner meetings (TAC and/or Certification Services) meetings as required.
- Assist the Management and Office Staff in dealing with customer questions. Investigate and resolve appeals and complaints.
- Assist with training of AIBI-CS auditors.
- Participate in internal audits at the Headquarter Office according to the QMS requirements as requested (annual plan).
- Take a leadership role in implementing changes coming from scheme-owners.
- Responsibility and authority for planning and ensuring the completion of review activities
- Responsibility and authority for ensuring decisions on certification are completed
- Responsibility and authority for ensuring impartiality.
Additional Activities:
- Prepare and present scheme/standard materials.
- Represent AIBI-CS at the TAC and CB Meetings and relevant sub-committees as requested.
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
- Perform other duties as assigned by the General Manager.
Principal Customers:
Food-related Industry which may include processors, distributors, packaging facilities, AIB and AIBI Staff.
Qualifications Required:
Education and experience
- Degree from an accredited college or university in food science or science related discipline.
- Minimum 5 years’ experience in the food industry in a responsible position related to food safety, or a high school diploma, or equivalent, plus approximately 10 years food plant experience.
- Experience can include a combination of food plant management, GMP inspection, quality system auditing, GFSI auditing or similar administration activities at another Certification Body.
- For GFSI standards, Certified training in HACCP and food safety/quality systems.
- Certified/registered auditor in at least one of the following Standards: BRC Global Standard, IFS, SQF; FSSC 22000, ISO 22000 or ISO 9001, RSPO, Organics.
- Formal training in quality system auditing such as Lead Assessor, ASQ, or CQA.
Other qualifications
Demonstrable understanding of computer systems (Office and Audit Management System), and ability to communicate to a variety of recipients.
Management Skills
Must possess excellent management and leadership skills. Must be able to demonstrate excellent verbal communication skills and clear and concise writing abilities, including correct grammar, sentence structure, and spelling. Be able to work independently of direct office supervision, file all reports, requests for information, and expense vouchers in a timely manner; and have a working knowledge of current computer software programs.
Physical Skills
Physically able to safely ascend to heights, be able to bend, crawl and move safely and freely around machinery and building without assistance. Must have eyesight or corrected eyesight to safely work around and inspect according to the standards requirements and prepare inspection notes and reports without assistance.
QMS Training
Initial training includes administrative training (i.e., expenses, report processing system, etc.), and AIBI Standards training as delivered by an AIBI approved trainer. Training shall also include a review of accreditation standards (ISO 17021/17065), and internal QMS documents relating to the specific scheme.
On-going maintenance
- Annual performance review
Other Requirements:
For FSSC 22000 - In addition to the competency and training requirements defined in this procedure, the CM must also comply with the requirements defined in ISO 17021 Annex A (required knowledge and skills), ISO 17021 Annex D (desired personal behaviors), and ISO 22003 clause 7.2.1.2 (personal attributes) and Annex C (Required FSMS Competence).
The job holder must:
- Make travel arrangements for certification activities as needed.
- Conduct him/her in a professional manner, including appearance and demeanor, at all times
- Carry out audit assignments as time permits and follow all written and verbal instructions from Certification Services.
- Maintain a valid and current driver's license, current automobile liability insurance, and a personal vehicle for business use.
- Maintain fiscal responsibility that will enable the auditor to travel, work and be away from home in the course of Company business, including for international travel
- Required to maintain Certification Services and customer confidentiality at all times.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Background check required
