Customer Success Specialist (US-shift)

Responsibilities:

► Call customers to schedule an account review meeting

► Respond to customers in tickets when related application issues, scheduling, website edits, follow ups, etc.

► Review marketing strategy with the marketing team, to confirm exactly what needs to be done to improve the customer performance

► Review reports before sending to customers and going into account review meetings

► Setting up strategy for account review meetings (advanced)

► Follow-up with health care professionals

► Coordinate with US-based team.

► Preferably Young, agile and Can do attitude

► Knowledge of Product installation and implementation.

► Excellent written and verbal communication skill

► Willing to work in US shift

Why Adit?

► We trust our people and offer completely remote opportunities.

► Flexible work schedules for better work-life balance.

► Group of 400+ Agile, Smart and Dynamic IT Professionals.

► Supportive and collaborative work environment.

► 5 days working company (Monday - Friday). All weekends are Off!

► Great working and learning environment

► Company Sponsored Insurance!