Customer Success Manager

About Proxify

Proxify is Europe’s largest network of deeply vetted software engineers. We drive tech success by bridging the talent gap. Our mission is to connect the world’s best developers with the opportunities they deserve. We partner with more than 2000 companies in 30 different countries, ranging from SaaS startups, Fintech, and Deeptech companies within AI to established enterprises within Media, Electronics, and Finance.

Are you a true relationship builder with a strong understanding of sales, technology, people, and business? Do you have tech skills and a solid background in sales?

We're on the lookout for a high-performing, yet humble Customer Success Manager with a strong tech background and interest to play a pivotal role in our rapid expansion within the Nordic market. As one of Europe's fastest-growing companies in the industry, expanding in the Nordics remains a key strategic goal.

As part of the Client Management team, you’ll be responsible for growing our client partnerships as well as initiating long-term collaborations between clients and developers. As our future Customer Success Manager (Technical), you’ll focus on the Nordic countries where the demand for skilled developers is growing.

What your week will look like:

• Lead initial client ‘Intro’ meetings to gain an in-depth understanding of their business and development needs, effectively pitch Proxify, and secure the next steps to matching them with their next developer.
• Drive deals through the sales funnel once qualified - ensuring speed and quality.
• Work closely with the Client Engineering team to carefully match the opportunity with the right developer, ensuring their skills and experience are the right fit for client requirements.
• Close deals, onboard clients and nurture strong client relationships.
• Continuously contribute to improving our ways of working and increase efficiency and success as we grow and evolve.
• Directly impact the growth and success of Proxify Inc and its clients by matching them with exceptional candidates and establishing long-term partnerships.

Why you’ll love this opportunity at Proxify:

🌐 Get the possibility to solve most tech teams’ biggest challenge - bridging their competence gap - and at the same time offer great opportunities to developers around the world

❤️ Join a team of tech lovers where support and humility are our guiding principles

📈 Spearhead the growth of client partnerships in the Nordic countries

🚀 Great opportunities for professional development and personal growth

✈️ Work in a truly international environment where we from time to time meet and spend quality time together (our team spanning 39 countries!)

To be successful in this role, we believe that you:

• Have hands-on experience with technology, such as working as a technical project manager, product manager, developer, or a similar role, ideally within a tech team
• Have an intrinsic sense of urgency, responsibility and ownership
• Are passionate about closing the competence gap in tech
• Possess a curiosity about technological innovations and trends, continually seeking to understand how they can be leveraged to solve real-world problems and improve efficiency
• Understand how to help a client and guiding them through the customer journey
• Are not just a talker; you make things happen and pay keen attention to details!

Why it may not be your match:

❌ You like everyday to look the same (clear routines and process), this might not be for you because we build as we go and keep agile

❌ You don't have any technical experience

❌ You don’t speak Swedish on a native level

At Proxify, we believe that together, we can achieve our dreams. Anything is possible, with the right people. Are you in?

Be our guest and visit our website to learn more about us. Can’t wait to meet you! 🚀

Kindly submit your application/CV in English - our standardized language used at Proxify.