Norwegian Speaking IT Support Analyst, Greece

Patrique Mercier Recruitment PT is excited to offer an opportunity for a Norwegian Speaking IT Support Analyst to join our team in Greece! If you are fluent in Norwegian and have a strong interest in IT support, this position provides the perfect platform for you to advance your career in a beautiful and welcoming environment.

As a Norwegian Speaking IT Support Analyst, you will be responsible for providing exceptional technical assistance to our Norwegian-speaking clients. Your primary duties will involve troubleshooting various IT issues, ensuring quick resolution, and maintaining high levels of customer satisfaction. Join us in making a difference for our clients while enjoying the stunning landscapes and rich culture that Greece has to offer!

Responsibilities

• Provide expert IT support to Norwegian-speaking customers via phone, email, and chat.
• Troubleshoot and resolve software, hardware, and network-related issues.
• Deliver clear instructions and support to enhance user experience.
• Document support interactions and maintain detailed records of issues and resolutions.
• Collaborate with team members to ensure efficient case handling.
• Stay current with company products and industry trends to provide informed support.
• Engage in ongoing training to enhance skills and technical knowledge.

Requirements

• Fluency in Norwegian (both spoken and written) with excellent communication abilities.
• Proficiency in English, both spoken and written.
• Experience in IT support or a related customer service field is preferred.
• Strong problem-solving and analytical skills.
• Able to work effectively in a fast-paced environment and manage multiple tasks.
• A friendly and positive attitude with a passion for helping others.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )