Offer summary
Qualifications:
Proficiency in ServiceNow Virtual Assistant configuration, Experience with ServiceNow flow designer, Knowledge in IT infrastructure and ESM, Understanding of AI search and NLU, Expertise in analytics or reporting.Key responsabilities:
- Enhance user experience in ServiceNow
- Analyze usage data for solutions
- Script solutions and create workflows
- Create/modify ServiceNow reports for optimization
- Document and share knowledge with team