Offer summary
Qualifications:
Fluent in Italian and English, Experience in technical support or customer service preferred, Strong analytical and problem-solving skills, Ability to work independently in a remote environment, Willingness to relocate to Greece.
Key responsabilities:
- Provide technical support via phone, email, and chat
- Diagnose and resolve technical issues efficiently
- Educate customers on product optimization
- Document support interactions for future reference
- Collaborate with teams to enhance customer satisfaction