Offer summary
Qualifications:
Fluent in Italian (spoken and written), Proficient in English (written and spoken), Previous customer support experience preferred, Strong problem-solving abilities, Ability to work in a fast-paced remote environment.
Key responsabilities:
- Provide high-quality support via phone, email, and chat
- Address and resolve customer inquiries professionally
- Maintain knowledge of products for accurate assistance
- Document interactions to enhance service quality
- Collaborate with team members for seamless experiences