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Italian-Speaking Customer Support | Remote + Fully Paid Relocation to Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Italian (spoken and written), Proficient in English (written and spoken), Previous customer support experience preferred, Strong problem-solving abilities, Ability to work in a fast-paced remote environment.

Key responsabilities:

  • Provide high-quality support via phone, email, and chat
  • Address and resolve customer inquiries professionally
  • Maintain knowledge of products for accurate assistance
  • Document interactions to enhance service quality
  • Collaborate with team members for seamless experiences
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for an Italian-Speaking Customer Support Representative! This remote position comes with a fully paid relocation package to Greece, allowing you to enjoy a new lifestyle while delivering exceptional service to our valued clients.

In this role, you will provide outstanding support to Italian-speaking customers, assisting them with inquiries and ensuring their satisfaction with our products and services. If you are passionate about customer service and eager to embrace a fresh adventure, we want to hear from you!

Responsibilities
  • Deliver high-quality customer support to Italian-speaking clients via various communication channels, including phone, email, and live chat.
  • Promptly address and resolve customer inquiries and concerns with professionalism and care.
  • Maintain in-depth knowledge of our products and services to provide accurate information and solutions.
  • Document customer interactions and feedback to help improve service quality.
  • Collaborate with team members to ensure a seamless customer experience.
  • Engage in ongoing training to enhance your skills and product knowledge.

Requirements

  • Fluent in Italian (both spoken and written) with excellent communication skills.
  • Proficient in English, both written and spoken.
  • Previous experience in customer support or a related role is preferred.
  • Strong problem-solving abilities with a customer-focused mindset.
  • A friendly and professional demeanor that builds positive client relationships.
  • Ability to thrive in a fast-paced remote work environment.
  • Willingness to relocate to Greece, with relocation costs fully covered.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishItalianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Training And Development
  • Verbal Communication Skills
  • Problem Solving

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