Polish-Speaking Customer Support Remote (Based in Greece) + Relocation Package

Join Patrique Mercier Recruitment PT as a Polish-Speaking Customer Support Representative! This remote position is tailored for candidates based in Greece and includes an attractive relocation package, allowing you to enhance your career while immersing yourself in the vibrant Greek culture.

In this role, you will be the key support for our Polish-speaking clients, addressing their inquiries and ensuring a seamless customer experience. Your main responsibilities will involve resolving issues, providing product information, and maintaining a positive relationship with our customers. If you are passionate about customer care and eager for a new adventure, we would love to hear from you!

Responsibilities

• Assist Polish-speaking customers through various communication channels, including phone, email, and chat.
• Effectively resolve customer inquiries and issues in a timely manner.
• Maintain a thorough understanding of our products and services to provide accurate assistance.
• Document customer interactions to contribute to service improvements.
• Collaborate with team members to enhance overall customer satisfaction.
• Participate in ongoing training and development sessions.

Requirements

• Fluent in Polish (both spoken and written) with strong communication skills.
• Proficient in English, both written and spoken.
• Previous experience in customer support or related field is advantageous.
• Excellent problem-solving skills with a focus on customer satisfaction.
• A friendly, professional demeanor with effective interpersonal skills.
• Ability to thrive in a fast-paced remote work environment.
• Willingness to relocate to Greece with a comprehensive relocation package provided.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )