Offer summary
Qualifications:
Fluency in German and English is a plus, Previous experience in customer service preferred, Strong communication and interpersonal skills, Familiarity with customer service software beneficial, Detail-oriented with problem-solving abilities.
Key responsabilities:
- Provide exceptional support via phone, email, and chat
- Address inquiries and resolve issues professionally
- Guide customers in using products and services
- Keep accurate records of interactions
- Collaborate with teams for seamless experiences