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Manager, Advisory Services

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Illinois (USA), United States

Offer summary

Qualifications:

Minimum 5 years in healthcare finance, Strong project management skills, Experience with productivity software, Expertise in process improvement, Good customer service orientation.

Key responsabilities:

Facilitate delivery of Advisory Services
Define engagement scope based on clients
Deliver recommendations to the organization's levels
Coordinate project logistics and resources
Communicate product updates to clients

Syntellis Performance Solutions Information Technology & Services Scaleup https://www.syntellis.com/

201 - 500 Employees

See more Syntellis Performance Solutions offers

Job description

How you’ll make an impact:
As the Advisory Services Manager at Strata, you will play a crucial role in developing and deploying Advisory Services to support our customer's Labor Productivity. This position requires a strong understanding of hospital operations, labor management, excellent project management skills, and the ability to collaborate effectively with customers and internal teams. In this role, you will:

Facilitate the delivery of Advisory Services to support biweekly, daily, and real time labor productivity. This includes the development and documentation of best practices for labor productivity processes.
Define scope of engagement based on customer's unique needs, priorities, timeline, resource
capacity, and complexity.
Deliver clear and concise recommendations and action plans related to productivity and labor management to various levels of the
customer organization, from C-Suite to VPs, directors, and managers.
Coordinate logistics (timing, resources, meetings) of engagements with customer as well as
internal Strata resources.
Build internal and external presentations to outline plan, progress, and outcomes.
Execute service projects by: data gathering, user interviews, process flow documentation
and design, communications, and rollout.
Help our customers to optimize hospital operations through the effective use of StrataJazz® software, identifying opportunities to streamline processes and improve resource allocation.
Communicate product updates, best practices, and industry trends to customers and internal stakeholders.

What we’re looking for:

Minimum of 5 years of experience in healthcare finance, operations management, process improvement
Demonstration of a strong interest in providing a world class level of customer service
Expertise in translating strategic imperatives to tactical work plans and outputs
Experience building new processes or product
An understanding of labor productivity and experience with associated productivity and benchmarking software

How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home.

Thinking about applying?
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com.

Here @ Strata…
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.

We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.

Our Core Values:
While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

Connect with positive intent.
Be helpful.
Own it.
Get better every day.
Stay humble.

Strata is committed to fair and equitable compensation practices. Full-time roles are eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here.