Brand Communications Manager - US Based Remote

Are you a creative communicator who has a passion for real estate? Are you ready to work with an industry-leading global brand that is leading the way in helping today’s consumers achieve the dream of homeownership? Then this is the opportunity for you!
We are searching for an experienced and innovative Brand Communications Manager to develop and implement effective communication strategies targeting our global network of real estate professionals. The successful candidate will be responsible for helping to develop and drive our brand’s internal communications strategy, create and distribute informative content, including brand announcements, corporate email and newsletters, and other internal messaging and communications platforms. Our ideal candidate has exceptional writing and editing skills, with an ability to adapt their communication style to suit a variety of industry and corporate audiences. They should also have experience in project management and be able to handle a diverse workload.
This position will report into and work closely with the Senior Director, PR and Executive Communications and help serve as a guide and mentor to junior team members.
About Us
Century 21 Real Estate is a global leader in real estate services, known for our commitment to excellence and innovation. We are the #1 most recognized and respected name in real estate with a team dedicated to providing exceptional service to our clients and fostering a dynamic and inclusive work environment.
Duties and Responsibilities
The Brand Communications Manager plays a crucial role in managing, streamlining, and enhancing the flow of information within an organization. Their work involves:
- Developing an internal communications strategy and implementing communication plans.
- Working closely with management and executives to develop messages and draft communications.
- Editing and writing company publications, such as newsletters, emails, announcements, and intranet updates.
- Planning, editing, and creating content for a variety of internal communication mediums.
- Ensuring internal communication messages are consistent with external communication messages.
- Handling the internal communication response to crisis situations that affect organizational perception and reputation.
- Organizing town hall meetings, Q&A sessions, and other internal events to enhance employee engagement.
- Monitoring staff and network feedback and adjusting communications content accordingly.
- Providing communication coaching to top executives and management as needed.
- Serving as a communications liaison between the brand and parent company corporate communications and products teams.
- Required travel: 15-20%

Qualifications
- Minimum of 3-5 years’ experience in a communications, marketing, public relations or related role
- Relevant Bachelor’s or Master’s Degree in Communications, Journalism, Marketing, Public Relations, English, Business, or related fields.
- Exceptional writing and editing skills with an ability to create compelling messaging for various audiences and channels.
- Proficiency in Marketing Cloud, Facebook/Meta Platforms and other communications platforms/tools
- Proficiency with Microsoft applications, including Excel, PowerPoint, and Word.
- Familiarity with AP style and best practices in internal communications.
- Ability to create and translate editorial content into a visually appealing finished product, with graphic and multimedia components as needed.
- Creative thinker with a keen eye for detail.
- Ability to work independently and as part of a team in a fast-paced environment.

Desired Skills and Experience
- Experience in project management and handling a diverse workload.
- Ability to collaborate with key internal stakeholders and brand/corporate leadership
- A proactive approach to exploring innovative communication platforms (such as video and social media) to enhance internal communications.
- Ability to qualitatively and quantitatively measure communications ROI and engagement metrics
- Proficiency with design software such as Canva and Adobe Creative Suite
- Experience/comfort with presenting to both a corporate and network audience
- Experience in the real estate industry a plus but not required