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Workday Tier 1 Analyst

Remote:

Full Remote

Contract:

Full time

Salary:

55 - 85K yearly

Experience:

Junior (1-2 years)

Work from:

Florida (USA), United States

Offer summary

Qualifications:

Minimum of one year experience with Workday HRIS, Proficient knowledge of HRIS systems including Workday, Proficient with MS Office (Excel, Word, PowerPoint), Experience in Tier 1 technical support preferred, Strong organizational and analytical abilities.

Key responsabilities:

Respond to and resolve Tier 1 support tickets
Investigate and troubleshoot Workday-related issues
Maintain HR data integrity through audits and corrections
Generate and distribute ad-hoc reports from Workday
Collaborate with HR, Payroll, and IT teams to optimize systems

Suncoast Credit Union Banking Large https://www.suncoastcreditunion.com/

1001 - 5000 Employees

See more Suncoast Credit Union offers

Job description

Overview

Pay Transparency: $55,000 - $85,000 based on experience and credentials

Location Type: Remote

Position Type: Full Time

Schedule: Monday through Friday 8:00 AM - 5:00 PM

The HRIS Analyst is responsible for providing frontline support for the Workday Human Resource Information System (HRIS). This role involves handling day-to-day inquiries, troubleshooting issues, and supporting HR functions through the Workday platform. Key responsibilities include working closely with employees throughout the organization to ensure the system operates smoothly and efficiently, maintaining data accuracy, and supporting users with basic system navigation and reporting.

Responsibilities

Respond to and resolve Tier 1 level support tickets related to the Workday platform (e.g., user access, basic configuration, navigation)
Investigate and troubleshoot Workday-related issues, escalating complex problems to higher level Administrators as needed
Assist with maintaining HR data integrity by running audits, performing regular system checks, reviewing data input and performing corrections
Generate and distribute simple ad-hoc reports and analytics from Workday, helping HR teams and managers access the data they need
Provide general guidance and support to HR system users, including managers and employees, to navigate the Workday platform
Maintain up-to-date documentation and job aids related to system processes, best practices, and troubleshooting guides
Ensure data management and reporting processes adhere to company policies and regulatory requirements
Collaborate with HR, Payroll, and IT teams to optimize system functionality and support business processes
Identify and recommend process improvements to enhance the overall efficiency and effectiveness of HRIS operations

Qualifications

Minimum of one year of experience working with Workday HRIS as an administration.
Proficient knowledge of HRIS systems, including Workday
Proficient with MS Office (Excel, Word, PowerPoint), including familiarity with HR processes, data management, and reporting
Experience providing Tier 1 technical or user support is preferred
Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
Accurate, detail-oriented, and organized with task management
Ability to analyze and resolve difficult and often complex problems or situations
Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

Skills

Analytics
Data Science
Leadership
Project Management

Benefits

Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
Community Involvement: Paid Volunteer Hours
Growth: Degree Assistance up to $5,000 per year
Flexibility: Remote, Hybrid, and Onsite Schedules
Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/