Offer summary
Qualifications:
Bachelor’s degree or equivalent experience in patient care, Certified Healthcare Access Associate preferred within 8 months, Excellent communication and outstanding customer service skills, Strong problem-solving and critical thinking skills, Ability to utilize Epic Cadence efficiently.
Key responsabilities:
- Manage clinical and non-clinical calls for scheduling
- Assist in appointment scheduling and coordination across multiple practices
- Conduct patient outreach to convert referrals into appointments
- Document critical visitor information accurately and confidentially
- Drive revenue cycle by discussing financial responsibilities with patients