Executive Employee Engagement - India

About Patra

Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.

Core Duties

• Employee Engagement Programs: Assist in the development and implementation of various engagement programs and initiatives to enhance the overall employee experience. This will include hosting virtual events with groups as large as 300 people each as well as in person events in the Coimbatore office.
• Communication: Facilitate effective communication channels to keep employees informed and engaged, including newsletters, intranet updates, and regular meetings. Create internal communications in business English. Feel comfortable speaking with executive leaders and new joiners alike.
• Creative Event Planning: Organize and support events, activities, and team-building exercises to boost morale and foster a sense of community within the organization. This may require in person support and coordination.
• Recognition and Rewards: Help administer recognition and reward programs to acknowledge and appreciate employee contributions, organize local distribution of the awards. Manage local new joiner and new baby gift programs and maintain inventory.
• Diversity and Inclusion: Promote diversity and inclusion initiatives to ensure a welcoming and equitable workplace for all employees. Participate in the monthly meetings and take an active role in organizing initiatives.
• Data Analysis: Collect and analyze engagement data to identify trends and recommend strategies for improvement.
• Collaboration: Working as a team with other engagement members and leaders, support the global engagement program and its initiatives.
• Surveys and Feedback: Assist with the coordination of employee surveys and feedback mechanisms to assess satisfaction levels, gather insights, and identify areas for improvement.

Required Skills

• An MBA degree in Human Resources, Organizational Psychology, or a related field is preferred.
• 1-2 years’ experience preferably in HR or engagement focused role
• Exceptional interpersonal and communication skills.
• Proficiency in business-level English language skills.
• A genuine passion for employee engagement and a deep commitment to cultivating a positive workplace culture.
• A foundational understanding of HR practices and principles.
• Outstanding attention to detail with strong organizational skills.
• Proficient in Microsoft Office suite, with aptitude to learn new software and systems
• Possesses creative thinking and demonstrates sound judgment.
• A quick learner with the ability to adapt to new tools and processes.
• Strong self-starter attitude with good time management.
• Ability to maintain confidentiality and handle sensitive information with discretion.

About Patra Corporation

• Patra is a US insurance industry-leading innovator and enabler that powers insurance processes through the optimized application of people and technology. We drive revenue growth, cost savings, and value creation to insurance organizations. Our mission is to change the way insurance is sold and delivered through efficiency and innovation.

• Patra is headquartered in El Dorado Hills, CA, USA, and Visakhapatnam, Andhra Pradesh, India and has a global workforce of over 3,200 people. For two years in a row, Patra has been named to the Inc. 5000 list as well as a Top Insurance Workplace by Insurance Business America. We are a philanthropic organization dedicated to supporting military families, employee giving campaigns, and a belief that our employees should be active members of their communities. We have a balanced focus on community, culture, values, and sustainable long-term growth.

• In India, Patra employs more than 3,000 people. We operate four delivery centers in three urban areas: two in Visakhapatnam (Andhra Pradesh), one in Raipur (Chhattisgarh), and one in Bengaluru (Karnataka). We are one of the largest ITES firms in Andhra Pradesh and the largest ITES firm in Chhattisgarh. Our annual growth rate of India -based employees over the last three years is 20%, and we expect our workforce strength in India to exceed 5,000 within three years.

Equal Employment Opportunity

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.