Offer summary
Qualifications:
Strong customer service skills, Prior experience with IT concepts, Experience with Microsoft Office applications, Excellent attendance and personal accountability, 1-2 years of helpdesk or customer support experience.
Key responsabilities:
- Provide guidance using Rent Manager applications
- Assist customers with software-related issues
- Document issues in a ticketing system
- Collaborate with departments to improve processes
- Deliver superior customer service over phone and email