Offer summary
Qualifications:
Bachelor’s Degree required, 3+ years experience in K-12/EdTech, Experience with cloud-based platform products, Excellent communication and interpersonal skills, CRM experience.Key responsabilities:
- Develop and implement customer engagement strategies
- Advocate for customer needs across the business
- Manage Customer Success lifecycle for assigned accounts
- Monitor key customer metrics and report insights
- Coordinate professional development plans for customers