Offer summary
Qualifications:
1-2 years of sales/retention experience, Strong business acumen, Ability to exceed performance metrics, Engaging communicator, Self-motivated and goal-oriented.Key responsabilities:
- Handle inbound cancellation calls and retain customers
- Make outbound calls for failed subscriptions
- Ensure customer satisfaction through proactive support
- Consult customers on best practices for online safety
- Identify retention and upsell opportunities