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IT Service & Support Engineer (m/w/d)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Qualifications:

Experience in network configuration, Knowledge of WAN, LAN, WLAN components, Ability to create documentation and reports.

Key responsabilities:

  • Configure and operate complex networks
  • Identify and resolve structural issues
  • Create application documentation and reports
  • Conduct quality reviews of solution database
  • Collaborate with field technicians for maintenance
ELFIN Engineering & Solutions GmbH logo
ELFIN Engineering & Solutions GmbH Human Resources, Staffing & Recruiting TPE https://elfinsolutions.de/
11 - 50 Employees
About ELFIN Engineering & Solutions GmbH
Here at ELFIN Engineering & Solutions our experienced and flexible team works promptly to provide and support our customers with excellent engineers and professionals, to create solutions based upon their needs. We’re here as a reliable, open- and international-minded team to bring the best of all things engineering and IT together, to create a successful, modern and strong route forwards in these ever-evolving industries.
See more ELFIN Engineering & Solutions GmbH offers

Job description

ELFIN Engineering & Solutions hat es sich zur Aufgabe gemacht, zuverlässig Top-Spezialisten und Fachkräfte in Engineering- & IT-Themen zu finden. Wir begrüßen motivierte und vielfältige Talente aus der ganzen Welt, um einen erfolgreichen, modernen und starken Weg nach vorne, in diesen sich ständig entwickelnden Branchen, zu schaffen. Wir unterstützen unsere nationalen und internationalen Kunden aus der Automobil- und Maschinenbauindustrie sowohl bei der Direkt- als auch bei Personalleasing. 


Wir suchen ab sofort für unseren Kunden in Köln einen
IT Service & Support Engineer (m/w/d)


  • Konfiguration und Betrieb komplexer Netzwerke (WAN, LAN, WLAN, BLE) mit aktiven Komponenten von Aruba / HPE
  • Identifizierung und Behebung struktureller Probleme zur nachhaltigen Optimierung und Reduzierung des Incident-Volumens
  • Erstellung von Anwendungsdokumentationen und Reportings sowie Durchführung von Quality-Reviews der Lösungsdatenbank
  • Zusammenarbeit mit Außendienst-Technikern zur Netzwerkwartung und -optimierung

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
German
Check out the description to know which languages are mandatory.

Hard Skills

Documentation GenerationNetworking BasicsComputer Network OperationsIncident ManagementQuality AssessmentAruba (Network Management Software)

Other Skills

  • Verbal Communication Skills
  • Collaboration
  • Analytical Thinking
Are you interested?

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