Offer summary
Qualifications:
1-2 years of relevant experience, Proficiency in Jira Service Management, Familiarity with SQL Server Management Studio, Experience with C#, ASP.NET Core, RESTful APIs, Knowledge of developer tools like Bitbucket and Azure DevOps.
Key responsabilities:
- Serve as first point of contact for user issues.
- Diagnose and resolve software functionality incidents.
- Log, track, and prioritize requests using Jira.
- Perform root cause analysis for critical issues.
- Collaborate with development teams on bugs.