Offer summary
Qualifications:
High school diploma or equivalent required, 1-2 years of call center experience preferred, Proficient with Microsoft Office Suite, Bilingual Spanish speaking a plus, Ability to work flexible schedule.Key responsabilities:
- Handle inbound and outbound customer calls
- Schedule, confirm, and arrange service appointments
- Document customer information in databases
- Resolve scheduling and customer service issues
- Meet performance expectations for call center metrics