Offer summary
Qualifications:
Minimum of 1 year phone-based customer service experience, Excellent verbal and written communication skills, Strong attention to detail, Familiarity with Excel, Word, and email etiquette.Key responsabilities:
- Handle incoming requests via phone and email
- Educate customers on company products
- Provide troubleshooting and account assistance
- Enter detailed notes into CRM system
- Suggest improvements for customer experience