Assurance and Compliance Specialist

Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

The Assurance and Compliance Specialist (ANZ) role will support the delivery of a comprehensive Risk, Assurance and Compliance (RAC) program. Informed by an understanding of industry standards and controls, government legislation and regulations and internal Datacom policies will translate that knowledge into a practical program with the line of business to improve service delivery to our customers. 

What you’ll bring

• Project Administration background 
• Understanding of ITIL Methodologies 
• Understanding of external regulatory audits 
• Broad understanding of technical concepts and frameworks 
• Experience performing Business Analysis
• Experience conducting internal reviews 
• Exposure to external regulatory audits 
• Ability to liaise and negotiate effectively with all levels of staff 
• Strong attention to detail 
• Excellent analytical skills 
• Ability to present information verbally and in reports in a succinct and compelling manner 

Responsibilities

• Identifying and addressing compliance risks with proactive assessment of processes, controls, and data to identify potential weaknesses and ensure compliance.  
• Work with service line leaders to conduct gap analyses and develop mitigation plan/actions analysing situations to pinpoint potential issues before they escalate and recommending and implement corrective plans/actions. 
• Conduct regular audits and reviews inline with the line of business’s Risk and Assurance Program to determine and track progress of plans/actions ensuring quality processes interface effectively with other processes  
• Ensure compliance with relevant Government standards and controls (e.g. NZISM, AU Essential Eight) to develop and adhere to the respective Security assurance activities by conduct regular reviews to ensure all service lines effectively execute according to those process and standards. 
• Monitor and track delivery of services against relevant quality standards, develop corrective action planning to address non-conformance to quality standards 
• Escalate issues as required to management for risk management purposes 
• Delivery of all relevant contracted articles to Government Lead Agency’s on an ongoing basis as outlined in any All of Government common capability Supplier/Partnership Agreements. 
• Drive ongoing improvement and innovation through an ongoing program with the customer and delivery teams to identify and implement quality improvement initiatives. 
• Responsible for implementing a principle driven health and safety culture that cares for employees and ensures their safety in line with Datacom policy

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.