Offer summary
Qualifications:
Experience in technical support roles, Familiarity with StreamElements tools, Proficient in English, spoken and written, Knowledge of Twitch.tv ecosystem, Strong analytical and problem-solving skills.Key responsabilities:
- Resolve creator queries and recommend solutions
- Manage communication across various channels
- Record customer interactions and feedback
- Create self-help resources for users
- Collaborate with teams and participate in feature testing