Job description

Are you a German speaker seeking an exciting remote job opportunity? Patrique Mercier Recruitment PT is delighted to offer a position for a German-Speaking Customer Support Agent, working remotely from the stunning landscapes of Greece, complete with a comprehensive relocation package! This role allows you to enhance your career while enjoying the cultural richness and beauty of Greece.

In this position, you will play a vital role in providing exceptional support to our German-speaking clients. Your day-to-day responsibilities will involve managing customer inquiries, troubleshooting issues, and ensuring that every client receives top-notch service. If you have a passion for customer support and a proactive approach to problem-solving, we want you on our dynamic team. Join us and embark on your next adventure!

Responsibilities

Deliver high-quality customer support to German-speaking clients through various channels, including phone, email, and chat.
Manage and resolve customer inquiries and complaints in a timely manner.
Maintain a deep knowledge of the company's products and services to assist clients effectively.
Document customer interactions and feedback for continuous improvement.
Work collaboratively with team members to enhance the overall customer experience.
Engage in ongoing training and personal development opportunities.

Requirements

Fluent in German (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Prior experience in customer service or similar roles is preferred.
Strong problem-solving and multitasking abilities.
Comfortable working in a remote environment.
A friendly and professional demeanor with a commitment to outstanding customer service.
Willingness to relocate to Greece and embrace a new culture.

Benefits