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German-Speaking Customer Service Remote (Greece-based) + Relocation Package

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluent in German, spoken and written, Proficient in English, spoken and written, Prior experience in customer service preferred, Self-motivated with problem-solving skills, Willingness to relocate to Greece.

Key responsabilities:

  • Provide exemplary customer service remotely
  • Manage inquiries through various communication channels
  • Resolve customer issues and complaints promptly
  • Document interactions and gather feedback
  • Engage in training and team collaboration
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Are you a German speaker looking to take your customer service career to new heights while working remotely from Greece? Patrique Mercier Recruitment PT is excited to offer a German-Speaking Customer Service position with a comprehensive relocation package included! This opportunity allows you to embrace the beauty of Greece while providing exceptional support to our valued clients.

As a German-Speaking Customer Service Representative, your primary role will be to assist our German-speaking customers with their inquiries, ensuring that their issues are resolved quickly and effectively. You will work remotely, allowing for flexibility and comfort, all while being part of a supportive team. If you are passionate about delivering top-tier customer service and are ready for an exciting new chapter in Greece, we want to hear from you!

Responsibilities
  • Provide exemplary customer service to German-speaking clients from a remote location.
  • Manage inquiries and support requests through phone, email, and chat.
  • Resolve customer issues and complaints promptly while maintaining high satisfaction levels.
  • Stay informed about products and services to provide accurate information.
  • Document customer interactions and collect feedback for continuous improvement.
  • Collaborate with team members to enhance the overall customer experience.
  • Engage in online training and professional development opportunities.

Requirements

  • Fluent in German (both spoken and written) with strong communication skills.
  • Proficient in English, both spoken and written.
  • Prior experience in customer service or a related field is preferred.
  • Self-motivated with excellent problem-solving skills.
  • Able to work efficiently in a remote work environment.
  • Positive attitude and a genuine passion for helping customers.
  • Willingness to relocate to Greece and explore a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

LinguisticsProduct KnowledgeProject CollaborationPositive Psychology

Other Skills

  • Problem Solving
  • Customer Service
  • Verbal Communication Skills
Are you interested?

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