Offer summary
Qualifications:
1-2 years of customer support experience, Familiar with CRM systems and support tools, Strong written and verbal communication skills, Detail-oriented and dedicated to high-quality work, Passion for fintech and financial services.
Key responsabilities:
- Respond to customer inquiries via email, chat, and phone
- Resolve customer issues promptly and effectively
- Offer comprehensive product support and training
- Collaborate closely with cross-functional teams
- Identify and escalate technical issues as needed