German Speaking IT Customer Support (Remote) - Free Relocation To Greece

🌟 Join Patrique Mercier Recruitment and embark on an exciting adventure as a German Speaking IT Customer Support professional! Not only is this role fully remote, but you'll also enjoy a fantastic opportunity for **FREE relocation to Greece**!

If you’re fluent in German and have a passion for solving problems, we want you! Picture yourself working from the beautiful Aegean coast while helping clients navigate their IT challenges. We're looking for enthusiastic individuals ready to make a difference!

What You’ll Do:

• Provide exceptional IT support to our German-speaking clients through phone, email, and chat.
• Troubleshoot technical issues and offer effective solutions for both software and hardware.
• Keep meticulous documentation of customer interactions in our support management system.
• Work closely with your team to ensure a seamless support experience for all clients.
• Empower clients to maximize their product usage by guiding them through features and functionalities.
• Stay in the loop with ongoing product changes and innovations.

Requirements

• Fluency in German and English is a must, both written and spoken.
• Previous experience in IT customer support or technical assistance is highly desirable.
• Strong analytical skills with a knack for problem-solving.
• Outstanding communication abilities that resonate both verbally and in writing.
• A commitment to delivering top-notch customer service.
• Familiarity with a variety of software and operating systems is a plus.
• Detail-oriented with excellent organizational talents.
• Ability to manage multiple priorities in a dynamic remote work environment.
• Self-motivated and adept at time management.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras