Sr. Solutions Architect

Position Description

Position/ Title:Sr. Solutions Architect

Department:Event Technology & Registration

Reports to:Director or Sr. Director (Event Technology & Registration)

Status:Salaried, Exempt

WHO WE ARE
Opus Agency partners with world-shaping brands like Amazon, Google, Microsoft, and Salesforce to catalyze movements through shared experiences. Crafted through our end-to-end capabilities and propelled from the epicenter of events, content, and community, these experiences are renowned for accelerating momentum—and success—for everyone involved.

Built across four decades, we scale excellence at the forefront of focused strategy, fearless creativity, emerging technology, and agile delivery. Today, as the flagship of The Opus Group, our team members are outperforming from hubs throughout the United States, in the heart of London, and around the world. 

If you embody our cultural pillars—if you can bring versatility, embody optimism, elevate integrity, catalyze curiosity, and own excellence—then join us in fueling the future of brand movements. 

WHAT WE ARE LOOKING FOR

At Opus we work with some of the world’s most influential brands to design, create, and manage their most important events and experiential campaigns. The Sr. Solutions Architect is responsible for working with clients to recommend, architect, integrate, occasionally implement, and oversee the event technology and experiential solutions, while managing third party technology relationships and contracts.

The Sr. Solutions Architect will work within event teams to ensure multiple external event technologies come together flawlessly to create a successful and innovative event. In the digital event space, the event happens online, and you are responsible for making sure the doors open and the lights turn on.

YOU SHOULD HAVE

• 5+ years’ experience in a services organization delivering technology
• 7+ years’ experience with a broad array of technology disciplines including Architecture, Application Development, Technology Delivery and Service, and Data Management
• 2+ years’ experience with a broad array of technology disciplines including website development, JavaScript, configuring a CMS design, and CSS application development, technology service and delivery, and data management
• Bachelor's degree from four-year institution is preferred
• Supervisor experience preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Collaborate with project stakeholders, recommend and document event technology solutions
• Provide technical oversight on Event Technology for Digital, Hybrid and In-Person engagements
• Guide event teams and clients through integrating multiple event technologies
• Work as a consultant in area of expertise on OPUS's most complicated and high touch events
• Effectively manage relationships with clients, vendors, and project stakeholders
• Work with multiple, external registration tools and digital platforms and consult clients on all of them
• Effectively delegate technical tasks to Implementation team
• As needed, implement simple to moderate HTML/CSS/JS customizations within digital platforms
• Perform Quality Assurance and User Acceptance Testing

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience implementing moderately complex HTML/CSS/JavaScript
• Time management and project management skills
• Effectively prioritize workload on multiple projects & events simultaneously
• Comfort and confidence speaking to clients and partners
• Ability to translate between technical and non-technical stakeholders (explain technical jargon in simple/easily understood ways)
• Ability to perform quality assurance
• Strong critical thinking, organizational, creative problem solving and analytical capabilities
• Demonstrated verbal, written communication, and presentation skills
• Ability to work on complex projects with general direction and minimal guidance, both independently and as a member of cross functional teams
• Strong attention to detail with ability to see the big picture
• Successfully perform in high stress, fast-paced environment
• Maintain high levels of confidentiality
• Work cooperatively with other employees, vendors, and clients
• Portray professional presence through superior communication and presentation
• Show personal and professional integrity, and commitment to excellence and high standards
• Be self-directed and deadline-driven, with an ability to manage priorities and projects within a fast-paced, dynamic environment

While you won’t be required to implement these things, it’s important that you have an Intermediate understanding of the below concepts so you can speak intelligently to them in meetings with technical partners and so you can better ask questions and understand technical workflows:

• Experience with the Event platform landscape (Registration, Digital, interactive, analytics, reporting)
• Internet Infrastructure concepts – Domains, DNS (CName, MX, and SPF setup), cloud servers, load balancing, SEO knowledge/tracking (i.e. UTM vs Tag IDs),  
• Site state concepts – cookies, session states, client vs server data flows
• Integrations – webhooks vs APIs, how they work, authentication, restrictions
• Video streaming protocols (RTMP, RTSP, WebRTC, etc)
• Experience with Data structure – types of data and how they are represented, how data is stored and retrieved (XML, JSON)
• Intermediate understanding of SQL Databases
• Intermediate understanding of data security, infosec and GDPR

TRAVEL AND FLEXIBLE SCHEDULE REQUIRED

This position is required to travel to attend events. Air travel and overnight stays are required. There will occasionally be the need to work outside standard business hours.

HOW WE’LL TAKE CARE OF YOU

Our job titles may span more than one career level. The starting salary for this role is between $105,000 and $125,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.

In addition, you can expect:

• Full time position
• Opportunities for growth and development
• Health & Dental Insurance (choice of plans)
• 100% Employer paid short-term disability and life insurance
• Opportunity to elect additional life insurance and LTD insurance at employee expense
• Paid parental leave
• Opportunity to contribute pre-tax dollars to flexible spending accounts
• 401(K) with employer match
• Flexibility in work schedules
• Generous time off

NOT SURE IF YOU SHOULD APPLY?
Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency we are dedicated to building a diverse, inclusive, and authentic team – so if you’re excited about this role, but your past experience doesn’t align perfectly with every single qualification in this job description, we encourage you to apply anyway. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.   

OTHER DUTIES AND ACKNOWLEDGEMENT
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.