Remote Claims Training Specialist | WFH

Claims Trainer - Drive Innovation in Insurance Through Learning and Development

Are you an accomplished claims expert with a strong inclination towards education and mentorship? We invite you to become a part of our vibrant team as a Claims Trainer! This remote position presents a unique opportunity to spearhead training and developmental programs within our Claims Department.

About Us

Our guiding principles—Integrity, Patriotism, Family, and Creativity—inform all our endeavors. We are devoted to making a significant impact and achieving outstanding results as a unified team. If you aspire to undertake a role where your contributions are valued and your career can flourish, your next journey begins here!

Why You Will Thrive Here

We provide a robust benefits package tailored to enhance your overall wellness, including:

• Company-sponsored Medical, Dental, Vision, Life, and Disability insurance (both Short-Term and Long-Term).
• Pet Insurance for your beloved companions.
• Four weeks of paid time off (PTO).
• A 401(k) Retirement Plan with an attractive match: 100% for the first 3% you contribute and 200% for the next 3%.
• A relaxed business casual environment that encourages comfort while performing at your best.
  
  

Position Overview

In the role of Claims Trainer, you will be instrumental in the formulation, development, and execution of training initiatives for our Claims Department. You will partner with colleagues to identify educational needs, foster uniformity in claims processing, and suggest methodologies for heightened operational efficiency. This position embodies professionalism, ethical integrity, and a spirit of collaboration.

Key Responsibilities

• Training & Development: Assess training requirements and design, develop, and deliver compelling training resources employing various methods, including presentations, video aids, workflows, coaching, and mentorship.
• Consistency & Efficiency: Cultivate uniformity in claims processing and propose procedures for enhanced operational effectiveness.
• Collaboration: Engage closely with team members and other departments to ensure timely execution of tasks and projects.
• Monitoring & Evaluation: Oversee and assess claims processing protocols, assist with quality assurance assessments, and contribute to the overarching objectives of the team and organization.
• Compliance: Remain updated on company protocols, claim-related legislation, insurance regulations, and other legal mandates.
  
  

Qualifications

• Education: Bachelor's degree required.
• Experience: At least 7 years of property insurance claims expertise; experience in field claim management and/or training is preferred.
• Licensing: Florida 520⁄620 Adjuster License is necessary, with the capability to acquire adjuster licenses in Alabama, Georgia, North Carolina, South Carolina, and other states within 90 days of hire.
• Skills: Excellent verbal and written communication skills, robust organizational and time management capabilities, and sound judgment and decision-making skills.
• Technical Proficiency: Proficient in Xactimate, XactAnalysis, XactContents, Adobe, and Office 365 applications (Outlook, Word, Excel, Microsoft Teams, PowerPoint, Power BI). Familiarity with Guidewire is advantageous.
  
  

Additional Information

• Physical Demands: Regularly required to sit, engage in manual tasks, and communicate effectively. Occasional standing and walking may be necessary.
• Work Environment: Typically moderate noise levels. This remote role necessitates occasional onsite presence, with potential overnight travel required.
  
  

Eager to influence the evolution of insurance through impactful training? Apply today to join our dedicated team!

Employment Type: Full-Time