Offer summary
Qualifications:
Bachelor’s degree in a related field, 3+ years in MS Dynamics Service CRM, Experience gathering requirements from stakeholders, Familiarity with Power BI and Power Automate, Experience managing collaboration tools like JIRA and Microsoft Teams.
Key responsabilities:
- Collaborate with stakeholders to define business requirements
- Integrate MS Dynamics CRM with other business systems
- Develop governance policies and best practices for CRM
- Configure and customize MS Dynamics CRM for user needs
- Provide training, troubleshooting, and support to end-users