Transcreation Account Manager (Pharma Experience is a must have) at Spark Foundry

Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. 

In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, PGD is the place for you. 

We Move People, and People Move Us!

What you’ll do:

You will work in the Transcreation & Production side of the business. You will be part of a team focusing on providing high-quality transcreation and VO projects and ensuring client retention, satisfaction and ultimately revenue growth.

We’re looking for strong, impactful work experience, which typically includes:

• Responsible for managing end-to-end transcreation and production projects briefed internally or directly by the client. This includes assessing requirements, querying, collecting reference material, planning and scheduling. Build up and demonstrate clear understanding of our end client’s brands. The Senior Transcreation Project Manager will act as a point of contact for dedicated clients supporting the Team Manager in training and mentoring junior members of the teams, delegating and providing guidance to them.
• Sourcing and negotiating with in-market transcreators/writers, Voice-Over artists as well as recording studios and other suppliers assisting, evaluating and monitoring them during the project.
• Preparation of copy decks for transcreation and scripts for VO recording including creation of creative and linguistic briefs.
• Proofreading and QA ensuring transcreation is following translate plus quality procedures.
• Maintaining glossaries and playbooks to ensure consistency across campaigns and projects capturing nuances of the markets, client feedback and marketers/brand managers preferences along the way.
• Managing the copy review/approval process with agency or client building strong client and stakeholder relationship along the way.
• Attending Voice-Over sessions remotely to supervise the audio recordings ensuring that the session runs smoothly and within the allocated time
• Coordinating QC for final checks on localised edits before final release.
• Support other teams on other general transcreation and language services projects as and when required.
• Ensure all admin tasks are completed on time.

Skills required

• Experience with Pharma/Life science clients is a must
• Strong oral and written English skills, knowledge of a foreign language is a plus
• Come from transcreation/production and/or media creative industries
• 2 years project management experience taking brief to/from creative agencies and client stakeholders in advertising production services with a specific focus on transcreation needs.
• Proven client facing experience, flexible and adaptable, able to work in a variety of roles in a changing environment.
• Exceptional communication skills. Effective verbal/written communication with clients, suppliers and internal team members is a must for this role.
• An excellent team player working very closely with internal stakeholder to coordinate multi-media needs across production services and ensure consistency across.
• Pro-active, detail oriented, highly organized, able to work to tight deadlines and calm under pressure