Inside Sales Manager

About us and what we offer

Bright is the company behind DAM (Digital Asset Management) solutions; Asset Bank and Dash. We’re proud to work with over 900 global clients, helping Brand Managers and Marketers organise, control and share their images, videos and other digital files.

Our benefits include:

• 25 days holiday plus bank holidays and an extra day for your birthday
• Swappable bank holidays, so you can take time off for religious or cultural celebrations you observe
• Annual profit share
• Work remotely, hybrid or from our Brighton office
•  Flexible working hours
• Group income protection cover
• Mental health support and resources including monthly wellness contribution
• Company and team socials
• Occasional goodies in the post (because we like to spoil you!)

About The Role:

We are seeking an experienced B2B SaaS Inside Sales Manager to join our Customer Acquisition team. You will be responsible for building a pipeline, generating significant sales, and developing and executing strategic sales plans to drive revenue growth for our Asset Bank product. As a key member of the team, you will lead the sales activity, build strong client relationships, and expand our customer base.

This role involves both selling the product and building a team, so is best suited to someone with a player/coach skillset and mentality.

At Bright, we pride ourselves on our culture – we’re committed to diversity and inclusion and are proud to have won a UK best workplace award from Great Place to Work. We’ve worked hard on maintaining our friendly, collaborative office culture while we adjusted to remote working and are proud to have embraced hybrid working. Ideally we are looking for someone who can spend part of the week in the office but we also aim to support you to work in the way that suits you and the team best, whether that’s remotely or in the office!

Let’s not forget the perks. As well as our supportive and collaborative work environment, we offer a range of great benefits including 25 days holiday (and an extra day off for your birthday!), flexible work hours, income protection and monthly wellness contribution. We are particularly proud of our profit share scheme that ensures everyone benefits from our success.

We have company funded outings, a monthly lunch-club and regular treats for teams. Whilst we’re enjoying the opportunity to meet in person again, we still make great efforts to involve anyone working from home in company and social activities.

Check out our ‘meet the team’ video, website and Glassdoor page to get a flavour of who we are.

What you will be responsible for:

As our new B2B SaaS Inside Sales Manager, you will play a pivotal role in driving the growth and success of our Asset Bank product. Initially, you will manage and mentor one sales consultant ensuring they are equipped to meet and exceed their sales targets. Your leadership will be crucial in guiding this team member to develop strong client relationships and deliver tailored solutions that meet customer needs.

As you achieve global growth targets, you will be responsible for building and expanding the sales team. This involves recruiting, training, and developing additional sales representatives to support our expanding customer base. You will create a dynamic and motivated team environment, fostering a culture of high performance and continuous improvement.

In addition to team management, you will develop and implement strategic sales plans to drive revenue growth. This includes analysing market trends, identifying new opportunities, and staying informed about competitors. You will collaborate closely with marketing, product, and customer success teams to align strategies and enhance the overall customer experience.

A key aspect of your role will be to improve sales processes and increase lead conversion rates. You will evaluate current sales methodologies, identify areas for improvement, and implement best practices to streamline operations and enhance efficiency. By optimising the sales funnel and employing data-driven strategies, you will work to maximise lead conversion and drive sustainable growth.

Your role will also involve monitoring sales performance, presenting detailed reports to management, and providing accurate forecasts to guide business decisions. Your analytical and data-driven approach will ensure that sales strategies are effective and aligned with our overall business objectives.

Responsibilities include:

• New Sales: Selling the product to new customers, achieving ambitious targets aligned to company objectives.
• Team Management: Manage and mentor a sales consultant, guiding them to meet and exceed sales targets. As growth targets are achieved, recruit, train, and develop additional sales representatives to build and expand the sales team.
• Strategic Sales Planning: Develop and implement strategic sales plans to drive revenue growth for the Asset Bank product. Analyse market trends and identify new opportunities to stay competitive.
• Client Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
• Sales Process Improvement: Evaluate and enhance current sales processes to streamline operations and improve efficiency. Implement best practices to optimise the sales funnel and increase lead conversion rates.
• Collaboration: Work closely with marketing, product, and customer success teams to align strategies and enhance the overall customer experience.
• Performance Monitoring: Monitor sales performance, present detailed reports to management, and provide accurate forecasts to guide business decisions. Utilise a data-driven approach to ensure sales strategies are effective and aligned with business objectives.

What we’re looking for:

• 5+ years in a sales management role, preferably in B2B SaaS.
• Demonstrated success in meeting or exceeding sales targets.
• Strong ability to lead, mentor, and coach a sales team.
• Excellent verbal and written communication skills, with the ability to influence at all levels.
• A data-driven approach to sales strategy and performance evaluation.
• Commercially minded with negotiation skills
• A deep understanding and capacity for empathy towards both colleagues and customers.