Job description

Are you a Czech speaker ready for a thrilling career adventure in a beautiful setting? Patrique Mercier Recruitment PT is excited to offer Czech Speaking Customer Service roles in Greece, complete with a fully paid relocation package! This is your chance to work in a dynamic environment while immersing yourself in the stunning culture and landscapes of Greece.

As a Czech Speaking Customer Service Representative, you will be the primary point of contact for our Czech-speaking clients, providing them with outstanding support and assistance. Your responsibilities will include responding to inquiries, resolving issues, and ensuring client satisfaction through effective communication. This position is ideal for individuals who are passionate about delivering excellent customer service and are eager to make a significant impact. Join our team and enjoy the perks of a fully supported relocation process as you embark on this exciting new opportunity!

Responsibilities

Deliver high-quality customer service to Czech-speaking clients.
Handle customer inquiries through various channels including phone, email, and chat.
Efficiently resolve issues and complaints to ensure customer satisfaction.
Maintain an in-depth understanding of products and services to provide accurate assistance.
Document customer interactions and collect feedback for continuous improvement.
Collaborate with colleagues to enhance overall customer experience.
Participate in training sessions to further develop skills and product knowledge.

Requirements

Fluent in Czech (both spoken and written) with strong communication skills.
Proficient in English, both spoken and written.
Experience in customer service or a related field is preferred.
Excellent problem-solving skills and ability to manage diverse customer inquiries.
Ability to thrive in a fast-paced and dynamic working environment.
A friendly and positive attitude, along with a genuine desire to help others.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits