Offer summary

Qualifications:

Fluent in Danish (written and spoken), Proficient in English for team communication, Previous customer service experience preferred, Strong problem-solving skills, Ability to thrive in dynamic environments.

Key responsabilities:

Deliver outstanding customer service to clients

Assist with inquiries about products and prices

Handle customer issues with empathy and professionalism

Maintain knowledge of jewelry collections for accurate advice

Document interactions for service enhancement and collaborate with team members

Job description

Join the vibrant team at Patrique Mercier Recruitment PT as a Danish Speaking Customer Advisor in the captivating jewelry industry, located in beautiful Greece! This unique opportunity allows you to combine your passion for customer service with a love for exquisite jewelry, all while enjoying the stunning backdrop of Greece.

As a Danish Speaking Customer Advisor, you will be responsible for providing exceptional assistance to our Danish-speaking clientele, guiding them through their jewelry selections and ensuring a memorable shopping experience. If you are enthusiastic about the jewelry industry and excel in customer interactions, this role is perfect for you!

Responsibilities

Deliver outstanding customer service to Danish-speaking clients, offering personalized advice on jewelry products.
Assist customers with inquiries about product features, prices, and availability.
Handle customer issues and complaints with empathy and professionalism, resolving them effectively.
Maintain detailed knowledge of our jewelry collections to provide accurate and insightful information.
Document customer interactions and feedback for continuous service enhancement.
Collaborate with team members to ensure a seamless customer journey.
Engage in training sessions to deepen your product knowledge and develop your skills.

Requirements

Fluent in Danish (both written and spoken) with excellent communication skills.
Proficient in English for effective communication within the team.
Previous experience in customer service, preferably in retail or the jewelry industry, is a plus.
Strong problem-solving skills and a customer-focused mindset.
Ability to thrive in a lively and dynamic work environment.
A friendly and approachable demeanor with a commitment to customer satisfaction.
Willingness to relocate to Greece and explore a new culture while contributing to our team.

Benefits